Negotiation in relationships

Title		Negotiation in relationships
Objectives		To provide learners with a basic understanding of techniques for effectively leading negotiation processes.
Learning goals		At the end of the course, learners will be able to: - Recognize the main factors involved in negotiation processes - Identify the aspects of relationship and power operating in the case of conflicts and negotiations - Plan negotiations in detail - Describe the methods to create consensus among stakeholders - Elaborate on the strategies to overcome difficult situations
Contents		- The 5 questions of negotiation - Negotiation conditions - Methods and techniques for leading negotiation processes - Relationship styles - Power management - The method of negotiation, stance, and interest-based negotiation - Strategies to overcome conflicts - How to react to unfair tactics
Structure		The course includes one teaching module comprising the following training units: Module 1 Unit 1 Web fiction Unit 2 Lesson with practice slides Unit 3 Knowledge map Unit 4 Lesson with practice slides Unit 5 Knowledge map Unit 6 Job game Unit 7 Lesson with practice slides Unit 8 Knowledge map Unit 9 Lesson with practice slides Unit 10 Knowledge map Unit 11 Job game Unit 12 Final test
Target		Managers and employees interested in acquiring skills to manage interpersonal relations marked by conflict
Duration		3 hours 45 minutes