Sales Talks

Title		Sales Talks
Objectives		To provide learners with the skills to successfully close the sale of a product/service
Learning goals		At the end of the course, learners will be able to: - Describe the skills of a purchase advisor in leading negotiations - Describe the methods to establish good relationship with customers
Contents		- The purchase advisor’s role - Planning sale meetings - Preparing the offer - Pitching the sale proposal - Constructively building upon customers’ objections - How to successfully close a sale negotiation
Structure		The course includes one teaching module comprising the following training units: Module 1 Unit 1 Web fiction Unit 2 Lesson with practice slides Unit 3 Lesson with practice slides Unit 4 Lesson with practice slides Unit 5 Lesson with practice slides Unit 6 Lesson with practice slides Unit 7 Job game
Target		Sales and customer relations staff
Duration		2 hours