Advice on Solutions

As an Adobe Solutions Partner,Simulware Consulting® presents itself to companies with the right qualifications to give not only advice on e-learning strategies but also support on how to introduce and optimise new solutions based on Adobe technologies. Customer satisfaction is targeted with a holistic approach aiming to direct all projects to “user experience”, in terms of both applications and server performance.

“User experience” means the combination of all sensorial perceptions and feelings had by human beings when interacting with a given product or service. This very simple definition actually encompasses a number of very complex skills, needs and activities – which can nevertheless be of tremendous advantage for customers.

To be an effective ally and provide competent guidance to the companies implementing Adobe solutions, Simulware Consulting® provides some methodological guidelines aimed at achieving success. In cooperation with customers, the business objectives to be achieved through the product are clearly defined at the outset, as are the criteria to ascertain whether the project succeeds or fails. Priorities are then identified, and the activities that will tangibly guarantee that customers are satisfied with the experience are planned. Such activities are then introduced into an iterative, streamlined process being as standardized as possible and featuring significant stages and deliveries for customers.

All through these stages, the factors allowing for the best possible balance among the specific needs of each project are continuously evaluated and coordinated.