Problem-solving
Purpose
Presenting the different systems of analysis of problematic situations and solution-finding techniques, illustrating the decision-making process through the identification of action plans
Learning objectives
At the end of the course the student will be able to:
- Identify the six stages of the problem-solving process
- Distinguish different analysis models of problematic situations
- Apply the techniques of searching for solutions in concrete situations
Target students
Executives and company area managers who manage complex situations in which it is useful to know how to apply problem analysis models
Duration
2 hours and 58 minutes (standard parameter 40 slides/hour)
1 hour and 59 minutes (Simulware parameter 60 slides/hour)
Content
Module 1
- Identification and definition of problems (Multimedia Lesson)
- Intermediate test
- Problem analysis (Multimedia Lesson)
- Intermediate test
- Finding the best solution (Multimedia Lesson)
- Intermediate test
- The moment of decision (Multimedia Lesson)
- Intermediate test
- Implementing the decision (Multimedia Lesson)
- Intermediate test
- Problem-solving techniques (Mind Map)
- End of course test
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