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IVASS 6/2014: all the news you need to know
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eMovie: the entertaining form of eLearning
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Usare un dispositivo mobile per migliorare il benessere collettivo
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Green: skills and transformation
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Communicate with the customer (M3)
address the visit from the customer and its potential critical issues. COM_CCK_Obiettivi_didattici At the end of the course the student will be able to: Know the key principles of communication applied to the customer visit Knowing the principles of need-based selling, recognizing it and taking the lead in resolution Know the main stages of a visit to a customer COM_CCK_Destinatari Staff employed in daily contact with customers and suppliers. COM_CCK_Durata 2 hours 33 minutes (parameter 40 slides/hou
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Web and eLearning: 8 trends to be kept under control
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